Frequently Asked Questions

Naturally Native is an Australian-owned business specialising in premium native Australian ingredients, including freeze-dried fruit powders, snap frozen fruit, purées and bush food products.

Many of our ingredients are grown on our farm in the Northern Rivers region of New South Wales. We also work with selected Australian growers where needed to support consistent supply.

Yes, our focus is on Australian native ingredients grown in Australia. Product pages will note any important product-specific details where relevant.

All of our fruit powders and frozen fruit products are made from 100% fruit with no added sugar, fillers, preservatives or anything else. Just 100% fruit.

Yes, many native fruit powders are naturally concentrated in flavour. We recommend starting with a small amount and adjusting to taste, especially with tart fruits like Davidson Plum, Lemon Aspen and Kakadu Plum.

Freeze-dried fruit powder is made by removing moisture from fruit at low temperatures, then milling it into powder. This helps retain natural colour, flavour and aroma while creating a convenient shelf-stable ingredient.

Native fruit powders can be used in smoothies, desserts, yoghurt, baking, sauces, cocktails, chocolate, glazes and savoury recipes. They are also popular with chefs, food manufacturers and health-focused brands.

Frozen products require special handling and are generally shipped using suitable cold-chain or refrigerated transport (wholesale orders) or Express Post/Fedex depending on the order size and delivery location.

Yes. Frozen fruit and purées should remain frozen until use. Once thawed, they should be handled like fresh fruit and used promptly.

Yes, we offer free shipping on eligible dry goods orders over $75 within Australia. This doesn't include speciality frozen & fresh fruits & nuts.

Most dry goods orders are dispatched as quickly as possible. Delivery times vary depending on your location and the carrier used.

Store freeze-dried powders in a cool, dry place away from direct sunlight. Keep the pouch sealed tightly after opening to protect the powder from moisture.

No, freeze-dried powders generally do not need refrigeration if stored correctly. However, keeping them cool, dry and sealed will help preserve quality.

Yes, we supply wholesale customers including chefs, cafés, food manufacturers, retailers, wellness brands and distributors. Bulk pricing is available depending on the product and order quantity.

Bulk sizes vary by product. Freeze-dried powders are commonly available in larger packs such as 1kg, 2kg and 5kg. Frozen fruit and purées may be available in larger commercial quantities.

Certificates of Analysis may be available for some wholesale products or arranged where required. Any additional customer-specific testing may need to be quoted separately.

Our fruit powders are generally simple fruit-based ingredients, but customers with allergies should always review individual product information and contact us if they require batch-specific details.